Responsible Gaming
Gaming Should Be Entertainment
At Star Casino, we believe gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to access Star Casino. We are committed to preventing underage gambling and maintaining a safe gaming environment.
If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding or lying about your gambling activities
- Feeling anxious or irritable when unable to gamble
- Spending more time and money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to fund gambling activities
- Failed attempts to reduce or control gambling
- Gambling to escape problems or relieve stress
- Relationships suffering due to gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Features
Star Casino provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Time Limits: Set session time limits to help manage your gambling duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
For more information about these tools, please contact our customer support team or visit your account settings.
Support Organisations
If you need help with problem gambling, a range of free and confidential support services are available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential online and phone counselling service
United Kingdom
- GamCare: www.gamcare.org.uk – Free support and counselling for problem gambling
- GamStop: www.gamstop.co.uk – National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org – Information and referral services for problem gambling
Germany
- Bundeszentrale für gesundheitliche Aufklärung: Information and prevention resources for problem gambling
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help immediately.
Professional counsellors and support services are available 24/7 and offer free, confidential assistance. Remember, seeking help is a sign of strength, not weakness.
Contact one of the support organisations listed above, or speak with a member of our customer support team about the resources and tools available to you.